Privacy Policy

Last updated July 20, 2026

The short version: we only use your information to run your orders and, if you sign up for it, to send you our emails. We don’t sell it, rent it, or share it with anyone else for their own use.

1. What We Collect

We only collect what we need to serve you:

  • Order information — your name, shipping address, email, phone number, and what you ordered.
  • Payment information — handled by our payment processor. We never see or store your full card number.
  • Email address — if you choose to join our subscriber list.
  • Basic site data — standard information your browser sends and cookies our website platform uses to keep the site working.

2. How We Use It

Your information is used for two things only:

  • Our order system — to process, package, ship, and support your orders, and to verify you are 21 or older.
  • Our subscriber list — to send deals, restocks, and updates, but only if you signed up. You can unsubscribe from any email at any time.

3. What We Do NOT Do

We do not sell, rent, trade, or distribute your personal information to anyone for their own marketing or use. Your information stays inside our order system and our subscriber list — nowhere else.

4. The Only Times We Share Anything

We share your information only with the service providers who make an order possible, and only so they can do their job for us:

  • Our website and checkout platform, to run the store.
  • Our payment processor, to charge your order.
  • Shipping carriers, to deliver your package.
  • Our email platform, to send messages you signed up for.

These providers may only use your information to perform their service for us, not for their own purposes. We may also disclose information if required by law, such as a valid subpoena or court order.

5. Your Choices

  • Unsubscribe anytime using the link in any email.
  • Ask us to access, correct, or delete the personal information we hold about you.

To make a request, email us at the address below.

6. Data Security

We use reputable, secured platforms for our store, checkout, and email, and we take reasonable steps to protect your information. No method of transmission over the internet is 100% secure, but we work to keep your data safe.

7. Age

Our site is intended only for adults 21 and older. We do not knowingly collect information from anyone under 21.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date.

9. Contact

Mellow Smoke Shop
Email: Mellowsmokeshop115@gmail.com